• What shipping services do you offer?

  We currently offer three shipping services from Singapore: Express - Available worldwide Best for time-sensitive shipments that need to arrive quickly. Suitable for high-value shipments, benefiting from fewer handling points, optional insurance coverage, and the option for direct signature upon delivery. Care packages, where senders wish to cover taxes and avoid the hassle of purchasing packing materials for one-off or a few shipments. Shipments with unpacked items, benefittinFeatured

• E-Commerce Store Integrations

  We're thrilled to announce the launch of our integration with Shopify! Not using Shopify? Join our waitlist for other store integrations. Benefits of Our Integration: 1. Seamless Order Transfer 🔄: Your customers' orders from your e-commerce platform will automatically sync to your JustShip cart for review and shipment. Forget about manual entry of recipient addresses and item details, and save yourself both time and cost. 2. Auto Update TrFew readers

• Pick-Up for E-commerce

  Express: Free pick-up, no minimum shipments required Standard: $8 fee for same-day or next-day pickup to our warehouse, waived for three or more shipments Postal: $8 fee for same-day or next-day pickup to our warehouse, waived for three or more shipments To book a slot for pick up, fill up our shipment form by 930pm, a day before your preferred collection date. Pick-ups are available on Mondays-Saturdays. We will not be able to accommodateFew readers

• Insurance for E-Commerce

  At JustShip, we offer: Enhanced liability coverage for Express Shipments – For 2.4% of your declared item value, you can increase the maximum compensation for loss or damage. Maximum liability of $30/kg up to $150 for Standard Shipments. Maximum liability of $60 for Postal Shipments. However, the insurance is subject to certain terms and conditions. Items of extraordinary value, such as precious gemstones, jewelries, watches, rare collectibles, high-value art pieces, or expensive technoFew readers

• Common E-Commerce Add-Ons

  At JustShip, we understand that e-commerce customers have unique shipping needs. While our current form keeps simplicity in mind, we're developing a more comprehensive platform for advanced shippers. Here are some popular add-ons we're already working to include in the shipment form, and how you can use these add-ons in the interim: HS Code, Tax Number, or EORI Number - Include these identifiers in the 'Remarks' section, e.g., "HS Code: 2345". Recipient Address Change - Should youFew readers

• Submitting Recipient Details

  We understand that sometimes you might not have complete recipient details. However, having comprehensive recipient information - including a valid phone number and email address - can be crucial for a smooth delivery process, particularly so if you're shipping to a company for e-commerce orders or corporate transactions. Courier services like FedEx, as well as customs authorities, may need to reach out to the recipient for additional information during the customs clearance process. This cFew readers

• IOSS for E-Commerce Shipments to EU

  To help e-commerce sellers comply with EU regulations, JustShip offers three options: Use Your Own IOSS Number Use JustShip’s IOSS Account DDU (Delivered Duty Unpaid / Post-paid VAT) What is IOSS, and Why Does It Matter? The Import One-Stop Shop (IOSS) is a system introduced by the European Union to simplify VAT collection for low-value goods (under €150) shipped to EU customers. Rather than managing separate tax obligations for each EU country, IOSS enabFew readers

• My Standard/Postal shipment is not moving - what can I do?

  Understanding Standard & Postal Shipments: Standard and postal shipping options are designed to be economical and reliable, especially for e-commerce sellers shipping smaller packages. Many of our partners choose these methods to keep shipping costs low for their customers — especially for lower-value or lightweight items. What Makes a Shipment Cheaper? To keep shipping costs down, standard and postal shipments often take a longer route with more stops and more handoverFew readers