Articles on: 💹 Merchants

Common E-Commerce Add-Ons

At JustShip, we understand that e-commerce customers have unique shipping needs. While our current form keeps simplicity in mind, we're developing a more comprehensive platform for advanced shippers.

Here are some popular add-ons we're already working to include in the shipment form, and how you can use these add-ons in the interim:

Direct Signature - Request this service for an additional $7 by including it in the 'Remarks' box of the shipment form. We’ll request for the $7 top-up during shipment verification at the warehouse.
HS Code, Tax Number, or EORI Number - Include these identifiers in the 'Remarks' section, e.g., "HS Code: 2345".
Recipient Address Change - Should you need to change the recipient's address after creating your shipment, message our customer service on WhatsApp. This is a simple change with no fee if you tell us while the shipment is still with us. However, if this is done after we've passed your shipment to our shipping partners, a $17 top-up is required. Please note that in such cases, we can't guarantee the success of the address change.

If you don’t see what you need above, here’s what you can do:

Current Shipments - Specify any additional requirements in the 'Remarks' column when you arrange shipping. We'll manually adjust your shipment on the backend to accommodate your needs.
Future Service - Use our feedback form to suggest new features for our shipment form. This aids our ongoing development and ensures we create a platform that meets your specific needs.

Updated on: 13/12/2023

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