• E-Commerce Store Integrations

  We're thrilled to announce the launch of our integration with Shopify! Not using Shopify? Join our waitlist for other store integrations. Benefits of Our Integration: 1. Seamless Order Transfer 🔄: Your customers' orders from your e-commerce platform will automatically sync to your JustShip cart for review and shipment. Forget about manual entry of recipient addresses and item details, and save yourself both time and cost. 2. Auto Update TrFew readers

• Polymailers & Documents

  Here's everything you need to know about our charges for polymailers and documents: 1. How do we calculate charges? Whether it's polymailers or documents, we treat them the same way as any other package. We calculate charges based on the weight and dimensions of the item, opting for the higher value between the actual and volumetric weight (e.g. an A4 paper can be declared 30 x 24Few readers

• Insurance for E-Commerce

  At JustShip, we offer insurance at 2.4% of your declared item cost to safeguard your shipment against loss or damage. However, the insurance is subject to certain terms and conditions. Items of extraordinary value, such as precious gemstones, jewelries, watches, rare collectibles, high-value art pieces, or expensive technology, may not be covered by our standard insurance due to their high risk and cost. Items with difficult-to-ascertain values, like antiques or custom-made goods, may also notFew readers

• Pick-Up

  To book a slot for pick up, fill up our shipment form by 930pm, a day before your preferred collection date. Pick-ups are available on Mondays-Saturdays. We will not be able to accommodate our customers' time preference for pick-ups as we follow strictly to our delivery partner's route and timing. To prepare you for the parcel collection, you will receive a message with the ETA (3-hour time frame) notification of your pick-up on the same morning. IfFew readers

• Submitting Recipient Details

  We understand that sometimes you might not have complete recipient details. However, having comprehensive recipient information - including a valid phone number and email address - can be crucial for a smooth delivery process, particularly so if you're shipping to a company for e-commerce orders or corporate transactions. Courier services like FedEx, as well as customs authorities, may need to reach out to the recipient for additional information during the customs clearance process. This cFew readers

• Duties & Taxes for E-Commerce

  Is my shipment taxable? Option 1: Delivered Duty Paid (Prepaid by sender) We give you a quote before your package gets shipped out - to pay an upfront, fixed charge for us to handle your duties and taxes.Few readers

• Common E-Commerce Add-Ons

  At JustShip, we understand that e-commerce customers have unique shipping needs. While our current form keeps simplicity in mind, we're developing a more comprehensive platform for advanced shippers. Here are some popular add-ons we're already working to include in the shipment form, and how you can use these add-ons in the interim: Direct Signature - Request this service for an additional $7 by including it in the 'Remarks' box of the shipment form. We’ll request for the $7 top-up durinFew readers