What shipping services do you offer to merchants?
JustShip currently offers 3 services from Singapore for merchants:
- ⚡ Express — Worldwide
- 📮 Standard (USA) — USA only (Only For E-Commerce Sellers)
- ✉️ Postal — CA, UK & 20 EU countries (Only For E-Commerce Sellers)
⚠️ Important USA change (effective Aug 29, 2025)
The U.S. is suspending the de minimis threshold (previously USD 800). From Aug 29, 2025, all shipments to the USA may be subject to duties and taxes.
To help you plan, our USA services and duties/taxes handling are updated below.
| ⚡ Express | 📮 Standard (USA) - Only For E-Commerce Sellers | ✉️ Postal (CA/UK/EU) - Only For E-Commerce Sellers |
|---|---|---|---|
Service Availability | USA only (see rates) | CA, UK & 20 EU countries | |
Turnaround (est)* | 2–5 working days | 8–14 working days | 10–14 working days |
Charge By | Actual or volumetric weight (whichever higher) | Actual or volumetric weight (whichever higher), 0.25 kg increments (≤ 5 kg) | Actual weight, 0.25 kg increments (≤ 2 kg) |
Weight Limit | No limit | ≤ 5 kg | ≤ 2 kg |
Size Limit | No limit, additional handling charge may be applicable for package that measures above 121cm | < 39 x 36 x 54 cm | Sum ≤ 90 cm, longest side ≤ 60 cm |
Tracking | End-to-end | End-to-end | End-to-end |
Pick-up | Free – no MOQ | Free for 3 parcels and above | Free for 3 parcels and above |
Insurance | Not available | Not available | |
Maximum Liability | Up to Declared Value | Up to $60 | $50 per kg, up to $150 |
CIF limit |
|
| <150 EUR (EU countries only) |
Duties & Taxes | Delivered Duty Unpaid (DDU) by default / Delivered Duty Paid (DDP) available KYC (from $12.50/shipment) | DDP only (sender prepays after KYC) — $3.40 flat fee/shipment | DDP with IOSS option (EU) / DDU |
PO Boxes | No | Yes | Yes |
Add-on services | Packing • Direct signature |
|
|
Surcharges | $3.40 SGD US customs clearance fee (since 18th Aug) | Q4 Peak Surcharge, Remote area fee applies |
|
✣ Labels for all three services are generated instantly, letting you satisfy marketplaces’ 1‑day tracking‑number rules.
*Ship‑time excludes customs holds or unforeseen carrier delays.
**CIF = item value + shipping cost + insurance
⚡ Express – lightning‑fast, hassle‑free (Worldwide)
Best for
- Time‑critical or high‑value parcels needing 2–5 day delivery.
- Care packages where you prefer to pre‑pay duties (DDP) and let us handle professional packing.
Why JustShip
- Lower than retail rates – cheaper than opening accounts with the big express couriers yourself.
- Zero onboarding/KYC for DDU – DDP available post KYC
- Shielded from peak-season surcharge swings – we buffer you from quarterly surcharge whiplash.
- Optional insurance & packing add on - consumer‑oriented perks available on demand.
Note: A FedEx surcharge of SGD 3.40 applies for all Express shipments to US (effective Aug 18, 2025).
📮 Standard — budget-friendly USA (8–14 working days)
Best for
- E-commerce sellers who want 2-3 week US delivery to boost conversion without paying express premiums.
- Small/light US orders when every dollar counts but you still want end-to-end tracking.
Why JustShip
- Superior replacement for US postal lanes — ideal for those affected by the suspension.
- DDP only — no surprise fees for your buyer; just a $2.50 flat DDP fee/shipment (KYC required).
- Micro weight breaks - 0.10 kg base, then every 0.25 kg increments up to 5 kg
- Fully trackable from warehouse to doorstep — monitor your parcel’s movement every step of the way until it reaches your customer.
- Instant labels & easy fulfilment – perfect for Shopify, eBay, Etsy & co.
✉️ Postal — economical, fully tracked (CA/UK/EU) (10–14 working days)
Best for
- Lightweight, non‑urgent items where every dollar counts.
Why JustShip
- Charged by Actual weight - 0.10 kg base, then every 0.25 kg increments up to 2kg.
- True end‑to‑end tracking – no silent gaps once the parcel lands in destination country.
- IOSS‑enabled DDP option to EU – breezy clearance for happier buyers.
- Competitive rates – get the lowest rates in market for almost all weight breaks, while getting better tracking and service reliability!
USA duties & taxes: how to choose?
1️⃣ I want my buyer to pay at delivery →
Use Express
2️⃣ I want to prepay duties to reduce delivery friction →
Use Express / Standard with DDP (requires KYC; fees from $12.50, $2.50 respectively)
Get DDP access:
- Complete one-time KYC to unlock DDP on USA lanes
- Custom HS code entry + Country of Origin for USA; DDP accounts see estimated duties/taxes at label time.
Updated on: 09/10/2025
Thank you!