We currently offer three shipping services from Singapore:

Express - Available worldwide
Best for time-sensitive shipments that need to arrive quickly.
Suitable for high-value shipments, benefiting from fewer handling points, optional insurance coverage, and the option for direct signature upon delivery.
Care packages, where senders wish to cover taxes and avoid the hassle of purchasing packing materials for one-off or a few shipments.
Shipments with unpacked items, benefitting from our professional in house packing service

Standard - (only to US, exclusive to e-commerce partners) (Note: Temporarily Suspended)
Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
Competitive shipping rates: Cost-effective for parcels between 0.1kg to 8kg, charged based on actual or volumetric weight, whichever is higher.

Postal - Available to EU, CA & US ( exclusive to e-commerce partners)
Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
Most ideal for lightweight parcels – charged only by actual weight up to 2kg, making it especially cost-effective for light items with a larger volumetric weight.

The table below provides a detailed comparison of our Express, Standard, and Postal shipping services.
It highlights the key features of each method, helping you determine which option best fits your shipping needs.

	Express	Standard (Suspended)	Postal
Service Availability	Available to all	Only Available to E-commerce	Only Available to E-commerce
Charge By	Actual or Volumetric weight, whichever is higher	Actual or Volumetric weight, whichever is higher	Actual weight up to 2kg
Pick up	Free pick-up, no minimum shipments required	$8 fee for next-day pickup at your doorstep, waived for three or more shipments	$8 fee for next-day pickup at your doorstep, waived for three or more shipments
Shiptime (excluding delays)	2-5 working days	8-14 working days	8-14 working days
Weight Limit	-	≤ 8kg	≤ 2kg
Size Limit	-	Longest side ≤ 57 cm	Total dimensions ≤ 90cm, longest side ≤ 60cm
Tracking	End to End	End to End	End to End
CIF Limit	-	-	<150 EUR (EU countries only)
Insurance	Optional at 2.4% of declared value	Not Available	Not Available
Maximum liability	Up to Declared Value	$30 per kg, up to $150	Up to $60
Duties & Taxes	Delivered Duty Paid / Unpaid ( DDP/DDU)	-	For Shipments to EU: The sender can choose to prepay duties and taxes (DDP) or provide their own IOSS number (subject to approval), in which case customs will charge the sender’s IOSS account. Duties & taxes for Non EU shipments will be post paid by receiver.
Delivery to PO Boxes	No	Yes	Yes
Add-on Services	Packing and Direct signature services available	Not Available	Not Available
Countries	Countries worldwide except those listed here	Only to the US (Including APO/FPO)	Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, and United States.

We're always looking to expand our services and will be adding more destinations soon! If you're interested in shipping to additional countries, join our waitlist here.

What does joining the waitlist mean?
✅Vote for your most desired country for standard shipping.
✅ Be the first to receive updates on new shipping lanes as they are launched.
✅ Be invited to participate as beta users for new lanes and enjoy exclusive discounts!

Updated on: 23/04/2025