What shipping services do you offer?
We currently offer three shipping services from Singapore:
Express - Available worldwide
Suitable for high-value shipments, benefiting from fewer handling points, optional insurance coverage, and the option for direct signature upon delivery.
Best for time-sensitive shipments that need to arrive quickly.
Suitable for unpacked items requiring professional packing services for added protection.
Standard - (only to US, exclusive to e-commerce partners)
Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
Competitive shipping rates: Cost-effective for parcels between 0.1kg to 8kg, charged based on actual or volumetric weight, whichever is higher.
Postal - Available to Asia, EU, US, UK, AU & NZ (exclusive to e-commerce partners)
Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
Most ideal for lightweight parcels – charged only by actual weight up to 2kg, making it especially cost-effective for light items with a larger volumetric weight.
The table below provides a detailed comparison of our Express, Standard, and Postal shipping services.
It highlights the key features of each method, helping you determine which option best fits your shipping needs.
Express - Available worldwide
Suitable for high-value shipments, benefiting from fewer handling points, optional insurance coverage, and the option for direct signature upon delivery.
Best for time-sensitive shipments that need to arrive quickly.
Suitable for unpacked items requiring professional packing services for added protection.
Standard - (only to US, exclusive to e-commerce partners)
Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
Competitive shipping rates: Cost-effective for parcels between 0.1kg to 8kg, charged based on actual or volumetric weight, whichever is higher.
Postal - Available to Asia, EU, US, UK, AU & NZ (exclusive to e-commerce partners)
Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
Most ideal for lightweight parcels – charged only by actual weight up to 2kg, making it especially cost-effective for light items with a larger volumetric weight.
The table below provides a detailed comparison of our Express, Standard, and Postal shipping services.
It highlights the key features of each method, helping you determine which option best fits your shipping needs.
| Express | Standard | Postal | |
|---|---|---|---|
| Service Availability | Available to all | Only Available to E-commerce | Only Available to E-commerce |
| Charge By | Actual or Volumetric weight, whichever is higher | Actual or Volumetric weight, whichever is higher | Actual weight up to 2kg |
| Pick up | Free pick-up, no minimum shipments required | $8 fee for same-day or next-day pickup to our warehouse, waived for three or more shipments | $8 fee for same-day or next-day pickup to our warehouse, waived for three or more shipments |
| Shiptime (excluding delays) | 2-5 working days | 8-14 working days | 8-14 working days |
| Weight Limit | - | ≤ 8kg | ≤ 2kg |
| Size Limit | - | Longest side ≤ 57 cm | Total dimensions ≤ 90cm, longest side ≤ 60cm |
| Tracking | End to End | End to End | End to End |
| CIF Limit | - | - | <150 EUR (EU countries only) |
| Insurance | Optional at 2.4% of declared value | Not Available | Not Available |
| Maximum liability | Up to Declared Value | Not Available | Not Available |
| Duties & Taxes | Delivered Duty Paid / Unpaid ( DDP/DDU) | - | For Shipments to EU: The sender can choose to prepay duties and taxes (DDP) or provide their own IOSS number (subject to approval), in which case customs will charge the sender’s IOSS account. Duties & taxes for Non EU shipments will be post paid by receiver. |
| Delivery to PO Boxes | No | Yes | Yes |
| Add-on Services | Packing and Direct signature services available | Not Available | Not Available |
| Countries | Countries worldwide except those listed here | Only to the US (Including APO/FPO) | Australia, Brunei, Canada, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, South Korea, Thailand, United Kingdom, United States. |
Updated on: 20/02/2025
Thank you!