Articles on: 💹 Merchants

Polymailers & Documents

At JustShip, we aim to keeping your package secure and maintaining the smallest possible size.

Here's everything you need to know about our charges for polymailers and documents:

1. How do we calculate charges?

Whether it's polymailers or documents, we treat them the same way as any other package.
We calculate charges based on the weight and dimensions of the item, opting for the higher value between the actual and volumetric weight (e.g. an A4 paper can be declared 30 x 24 x 1 cm, and will have a volumetric weight of 0.15kg).
This ensures that you're only paying for the true cost of shipping your item, taking into account both its weight and size.

2. What's the minimum charge?

Given that we have a minimum chargeable weight of 0.5kg, most thin documents and small polymailers will fall into this category.
This means that even if your item weighs less than 0.5kg, the shipping cost will still be calculated based on a weight of 0.5kg.

3. What if I use my own polymailers?

If you prefer to use your own polymailers, that's perfectly fine! We won't impose additional charges for this. However, we do recommend that your polymailers meet international shipping standards to avoid any potential issues during transit.

Additionally, we recommend you tape all loose ends tightly to maintain the most compact dimensions for your shipment. This helps to minimize the volumetric weight and can lower your shipping costs.

Updated on: 30/11/2023

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