Insurance for E-Commerce
At JustShip, we offer:
Enhanced liability coverage for Express Shipments – For 2.4% of your declared item value, you can increase the maximum compensation for loss or damage.
Maximum liability of $30/kg up to $150 for Standard Shipments.
Maximum liability of $60 for Postal Shipments.
However, the insurance is subject to certain terms and conditions.
Items of extraordinary value, such as precious gemstones, jewelries, watches, rare collectibles, high-value art pieces, or expensive technology, may not be covered by our standard insurance due to their high risk and cost. Items with difficult-to-ascertain values, like antiques or custom-made goods, may also not be covered since their cost isn't straightforward or easily determined.
Furthermore, the approval of insurance claims depends on factors such as adequate packing, initial box condition, and the use of protective materials like bubble wrap for fragile items. High-quality packaging is crucial to prevent any issues with claim processing. We will not take responsibility for shipping damages arising from inadequately packed shipments (not packed by us).
If you find that our insurance coverage doesn't fully meet your needs, you're free to explore other insurance options. Some of our customers use services like Secursus Insurance for expensive items like watches to ensure comprehensive coverage for their shipments.
In case your item is lost during shipping and you've purchased insurance, you will be compensated for the lost parcels' value. For damaged shipments - an investigation will be conducted to determine if the damage resulted from insufficient packing or mishandling during transit. If it's established that the package was adequately packed for transit and you've opted for insurance, you will be compensated based on our final assessment and investigation.
Enhanced liability coverage for Express Shipments – For 2.4% of your declared item value, you can increase the maximum compensation for loss or damage.
Maximum liability of $30/kg up to $150 for Standard Shipments.
Maximum liability of $60 for Postal Shipments.
However, the insurance is subject to certain terms and conditions.
Items of extraordinary value, such as precious gemstones, jewelries, watches, rare collectibles, high-value art pieces, or expensive technology, may not be covered by our standard insurance due to their high risk and cost. Items with difficult-to-ascertain values, like antiques or custom-made goods, may also not be covered since their cost isn't straightforward or easily determined.
Furthermore, the approval of insurance claims depends on factors such as adequate packing, initial box condition, and the use of protective materials like bubble wrap for fragile items. High-quality packaging is crucial to prevent any issues with claim processing. We will not take responsibility for shipping damages arising from inadequately packed shipments (not packed by us).
If you find that our insurance coverage doesn't fully meet your needs, you're free to explore other insurance options. Some of our customers use services like Secursus Insurance for expensive items like watches to ensure comprehensive coverage for their shipments.
In case your item is lost during shipping and you've purchased insurance, you will be compensated for the lost parcels' value. For damaged shipments - an investigation will be conducted to determine if the damage resulted from insufficient packing or mishandling during transit. If it's established that the package was adequately packed for transit and you've opted for insurance, you will be compensated based on our final assessment and investigation.
Updated on: 16/04/2025
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