• Which countries do you ship to?

  We ship internationally worldwide via air with FedEx! We ship to most countries, with the exception of the following: Afghanistan Andorra Belarus Comoros Central African Republic Cuba Equatorial Guinea Falkland Islands Guinea-Bissau Iran Sierra Leone Johnston Island Réunion Syria Kiribati Yemen Arab Republic Korea, North Mayotte Island Myanmar Nauru Niue Russia St. Helena St.Pierre and Miquelon Sao Tome and Prinicpe Solomon Islands SomaliaFew readers

• Do you ship from other countries to Singapore?

  JustShip focuses on shipping from Singapore to worldwide and does not offer shipping from worldwide into Singapore at the moment.Few readers

• Do I need to print the shipping labels?

  With JustShip, you won't need to prepare or print your own shipping labels and documents! Once your package arrives at our warehouse, we will process the shipment details based on the online form you’ve submitted and take care of preparing the necessary labels and documents for your package to be shipped out. To prepare for the pick up/ drop off of your parcel, we will only require the shipment ID and recipient's name labelled on the package to identify your parcel.Few readers

• What are your shipping options?

  Do you do inbound shipping? We focus on outbound shipments from Singapore and do not offer import shipping at the moment. Do you ship to PO boxes? Since we ship via FedEx Air, they generally do not deliver to PO boxes. Countries have different regulations on delivery to PO boxes, so if you wish to further enquire on the possibility of shipping to a PO box, you may send us the full shipping adFew readers

• How much does it cost to ship?

  We charge based on actual or volumetric weight ((length x width x height)/5000), the higher of the two. You may fill in the dimensions of your parcel into our rate calculator to get a quote for your shipment. You may also indicate if you require insurance and packing services in the link above.Few readers

• What's the delivery time for my parcel?

  Upon collection of your parcel, JustShip takes 1-2 working days to process your shipment. After that, your package will typically reach its destination in 2-4 days. In sum, from the point of pick-up or drop off, your parcel will typically take 2-5 working days to deliver. In our case, working days exclude weekends and holidays. There might be situations where it takes longer, i.e. bad weather conditions,Some readers

• What other forms/permit will I need to ship my item?

  Customs will only request for additional information, forms or permits in the situations stated below: If item commodities were inaccurately and insufficiently declared. If items were restricted/prohibited to ship. Destination country decides that your shipment will require an import permit to ship. Customs requires more information to determine the imFew readers

• Is my recipient required to sign upon receiving the package?

  However, if you wish to ensure that someone at the recipient's address signs for the package, we offer a direct signature service for an additional fee of $7. To request this service, please feel free to contact us via WhatsApp or email at hello@justship.sg with your order ID after placing your order.Few readers

• Can I track my parcel?

  Yes, you will be able to track your parcel. Once your parcel is handed over to FedEx, you will receive an email with the tracking number of your shipment. You may monitor the movement of your parcel using the tracking number on FedEx's website.Few readers