• Which countries do you offer Standard Shipping to?

  We currently offer standard shipping services to the USA and UK, exclusively to our e-commerce partners. We're planning to expand this service to more countries soon. If you're interested in additional destinations, join our waitlist here! What does joining the waitlist mean? ✅Vote for your most desired country for standard shipping. ✅ Be the first to receive updates on new shipping lanes as they are launched. ✅ Be invited to participate as beta userFew readers

• How is Standard Shipping different from Express?

  Refer to the table below for the comparison of both services:Few readers

• Should I use Standard or Express Shipping?

  Suitable for: Shipments that are valued at a lower cost. Non-urgent shipments. Suitable for: Time-sensitive shipments that require quick delivery. Shipments containing high-value items, benefiting from fewer handling points and insurance coverage. Care packages, where senders wish to cover taxes and avoid the hassle of purchasing packing materials for one-off or a few shipments. ShipmentsFew readers

• How will the parcel for Standard Shipping be charged?

  To get an instant quote for your shipment, create a shipment through your e-commerce dashboard here. Please note the weight and size restrictions for packages: US 🇺🇸 Actual Weight restrictions: Up to 12.5kg Size restrictions: Length + 2Width + 2Height < 330cm UK 🇬🇧 Actual Weight restrictions: Up to 15kg Size restrictions: Max L 30cFew readers

• Do you offer insurance coverage for Standard Shipping?

  Insurance is not offered for Standard Shipments. In the event of a lost parcel, our team will assess compensation on a case-by-case basis, with a maximum liability capped at SGD 100. Additional documentation may be requested if necessary.Few readers

• How can I prepare my parcel?

  Once you have submitted the online shipment form, you will receive a shipment ID for each shipment. You can then download your labels directly from your Orders Page, print them on a 4"x6" thermal label printer, and attach them to your packages right away. With the labels generated, you’ll get your tracking numbers almost instantly!Few readers