• Which countries do you offer Standard Shipping to?

  We currently offer standard shipping services to the USA and UK, exclusively to our e-commerce partners. We're planning to expand this service to more countries soon. If you're interested in additional destinations, join our waitlist here! What does joining the waitlist mean? ✅Vote for your most desired country for standard shipping. ✅ Be the first to receive updates on new shipping lanes as they are launched. ✅ Be invited to participate as beta userFew readers

• How is Standard Shipping different from Express?

  Refer to the table below for the comparison of both services:Few readers

• Should I use Standard or Express Shipping?

  Suitable for: Shipments that are valued at a lower cost. Non-urgent shipments. Suitable for: Time-sensitive shipments that require quick delivery. Shipments containing high-value items, benefiting from fewer handling points and insurance coverage. Care packages, where senders wish to cover taxes and avoid the hassle of purchasing packing materials for one-off or a few shipments. ShipmentsFew readers

• How will the parcel for Standard Shipping be charged?

  To get an instant quote for your shipment, create a shipment through your e-commerce dashboard here. Please note the weight and size restrictions for packages: US 🇺🇸 Actual Weight restrictions: Up to 12.5kg Size restrictions: Length + 2Width + 2Height < 330cm UK 🇬🇧 Actual Weight restrictions: Up to 15kg Size restrictions: Max L 30cFew readers

• Do you offer insurance coverage for Standard Shipping?

  Insurance is not offered for Standard Shipments. In the event of a lost parcel, our team will assess compensation on a case-by-case basis, with a maximum liability capped at SGD 100. Additional documentation may be requested if necessary.Few readers

• How can I prepare my parcel?

  Once you have submitted the online shipment form, you will receive an order ID for each shipment. You may label your parcel with your order ID accordingly with your recipient’s name. No shipping labels will be required to be prepared/printed on your end!Few readers