• Polymailers & Documents

  Here's everything you need to know about our charges for polymailers and documents: 1. How do we calculate charges? Whether it's polymailers or documents, we treat them the same way as any other package. We calculate charges based on the weight and dimensions of the item, opting for the higher value between the actual and volumetric weight (e.g. an A4 paper can be declared 30 x 24 xFew readers

• Do you pack Paintings?

  Yes we do! Our team is experienced in handling fragile items like paintings, and we make sure they are packed sufficiently for transit. A quick way to get a rough estimate is to buffer for about 10cm on each side for your painting for the packing, then get a quote on our rate calculator. To get a more accurate quote, reach out to us with the following details and we will get back to you! Photo of Painting Dimensions of Painting (length x width x height in cm) Weight (kg) DestinationFew readers

• How do I estimate the box I need?

  To get an accurate shipping quote, we recommend estimating the dimensions of a hypothetical box that could comfortably fit all your items — including room for protective packaging. Here’s how to do it: Step 1: Measure your items Start by measuring the length, width, and height of each item you’re planning to ship. Group items together the way you’d naturally pack them.Few readers

• Do you ship/pack luggages?

  Yes, we do! If you’re shipping luggage with us, it will need to be either shrink-wrapped or packed in a box for security and processing purposes. Option 1: Shrink-wrapped We offer shrink-wrapping at an additional cost of $10. This is ideal if your luggage is simply being used as a container to hold your items, and you’re not too concerned about cosmetic damage during transit. *📌 Important note: While shrink-wrapping luggage is a popular option among shippers, please be aware that shriFew readers

• How do I make sure I do not need to top up for my package?

  At JustShip, we always strive to give you an accurate and transparent shipping experience. One of the most common causes of unexpected top-up charges is under-declaring your package’s size or weight. Here's how to avoid that and ensure a smooth shipping process from the start: Measure Your Parcel Carefully 📏 When filling in the shipping form, you’ll be asked to provide the dimensions (Length x Width x Height in cm) and weight (kg) of your parcel. Be as accurate as possible, round up youFew readers

• Our Packing Services

  JustShip offers not just packing, but packing solutions tailored to your needs. Once you have opted for our packing services, our professional team will assess and pack your items in the most suitable packaging that protects your items and reduces any movement for a safe transit. The types of packaging we offer includes polymailers, envelopes, standard sized carton boxs, customized carton boxs, crates, etc. 1. What Packing Services do you offer? We have extensive experience in packFew readers

• Can I cancel a shipment due to budget constraints after packing?

  Customers will receive a full refund for the shipping cost, excluding any charges incurred for pick-up and packing services, should these services have been provided. Please note that cancellations after the package has been shipped are subject to approval and may incur additional charges. Let us know as early as possible if you need to make changes—we’re here to help!Few readers