We currently offer three air shipping services from Singapore:

1. Express - Available worldwide for all shippers (2-5 working days)

• Best for time-sensitive shipments that need to arrive quickly.
• Suitable for high-value shipments, benefiting from fewer handling points, optional insurance coverage, the option for direct signature upon delivery, and full door-to-door delivery.
• Care packages, where senders wish to cover taxes and avoid the hassle of purchasing packing materials for one-off or a few shipments.
• Shipments with unpacked items, benefitting from our professional in house packing service.

Exclusive to E-commerce partners:

2. Select - Only to US (6-10 working days)
3. Postal - Available to EU, UK, CA & US (10-14 working days)

*Ship time excludes customs and operational delay

Services We Currently Do Not Offer 😕

Sea shipping

• We ship internationally via FedEx/UPS air, and do not offer sea shipping options at the moment.

Land shipping (Trucking)

• We currently ship internationally via air, and do not offer land or cross-border trucking services at the moment.

Inbound shipping

• We focus on outbound (export) shipments from Singapore and do not offer import shipping.

Domestic (Singapore-to-Singapore) courier / local delivery

• We currently do not offer domestic courier or local delivery services. Our door-to-door service only applies to international shipments exporting from Singapore.

Airport-to-airport shipping

• Our service is designed for door-to-door deliveries. You may arrange to drop off or have your items collected by us for delivery directly to your recipient’s address.
• We do not offer airport-to-airport shipments, nor do we provide brokerage or customs handling support at the destination.
• Unless you have your own customs broker or logistics partner in the destination country to receive and clear the shipment, we recommend using a courier that specializes in freight forwarding or import clearance. Without local handling, airport deliveries risk delays, rejections, or being stuck at customs. Rejected shipments may be returned to Singapore at the sender's full expense.

Shipments to PO boxes

• We generally do not deliver to PO boxes.
• Countries have different regulations on delivery to PO boxes, so if you wish to further enquire on the possibility of shipping to a PO box, you may send us the full shipping address and we will check for you!

Cold chain shipments

• We do not offer cold chain shipments or cold packaging services at the moment.
• We are therefore unable to ship and store items according to your temperature requirements/storage instructions.
• That said, it typically takes 2-5 working days for your item to arrive at its destination (excluding customs delay), so if this timeline works for you (and your item), JustShip will be able to ship for you!

Updated on: 12/08/2025