What are your shipping options?
We currently offer three shipping services from Singapore:
- Express - Available worldwide
- Best for time-sensitive shipments that need to arrive quickly.
- Suitable for high-value shipments, benefiting from fewer handling points, optional insurance coverage, and the option for direct signature upon delivery.
- Care packages, where senders wish to cover taxes and avoid the hassle of purchasing packing materials for one-off or a few shipments.
- Shipments with unpacked items, benefitting from our professional in house packing service
- Standard - (only to US, exclusive to e-commerce partners) (Note: temporarily suspended)
- Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
- Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
- Competitive shipping rates: Cost-effective for parcels between 0.1kg to 8kg, charged based on actual or volumetric weight, whichever is higher.
- Postal - Available to EU, CA & US (exclusive to e-commerce partners)
- Suitable for non-urgent shipments, offering an affordable solution for e-commerce sellers.
- Instant tracking & easy fulfillment: labels are available for immediate download after ordering, so tracking numbers can be provided right away. Especially beneficial for sellers on eBay, Etsy, Shopify, and similar platforms that require quick fulfillment.
- Most ideal for lightweight parcels – charged only by actual weight up to 2kg, making it especially cost-effective for light items with a larger volumetric weight.
The table below provides a detailed comparison of our Express, Standard, and Postal shipping services.
It highlights the key features of each method, helping you determine which option best fits your shipping needs.
| Express | Standard (Suspended | Postal |
|---|---|---|---|
Service Availability | Available to all | Only Available to E-commerce | Only Available to E-commerce |
Charge By | Actual or Volumetric weight, whichever is higher | Actual or Volumetric weight, whichever is higher | Actual weight up to 2kg |
Pick up | Free pick-up, no minimum shipments required | $8 fee for next-day pickup at your doorstep, waived for three or more shipments | $8 fee for next-day pickup at your doorstep, waived for three or more shipments |
Shiptime (excluding delays) | 2-5 working days | 8-14 working days | 8-14 working days |
Weight Limit |
| ≤ 8kg | ≤ 2kg |
Size Limit |
| Longest side ≤ 57 cm | Total dimensions ≤ 90cm, longest side ≤ 60cm |
Tracking | End to End | End to End | End to End |
CIF Limit |
|
| <150 EUR (EU countries only) |
Insurance | Not Available | Not Available | |
Maximum liability | Up to Declared Value | $30 per kg, up to $150 | Up to $60 |
Duties & Taxes | Delivered Duty Paid / Unpaid ( DDP/DDU) |
| For Shipments to EU: The sender can choose to prepay duties and taxes (DDP) or provide their own IOSS number (subject to approval), in which case customs will charge the sender’s IOSS account. Duties & taxes for Non EU shipments will be post paid by receiver. |
Delivery to PO Boxes | No | Yes | Yes |
Add-on Services | Packing and Direct signature services available | Not Available | Not Available |
Countries | Countries worldwide except those listed here | Only to the US (Including APO/FPO) | Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, and United States. |
We're always looking to expand our services and will be adding more destinations soon! If you're interested in shipping to additional countries, join our waitlist here.
__What does joining the waitlist mean? __
✅Vote for your most desired country for standard shipping.
✅ Be the first to receive updates on new shipping lanes as they are launched.
✅ Be invited to participate as beta users for new lanes and enjoy exclusive discounts!
Services We Currently Do Not Offer 😕
Sea shipping
- We ship internationally via air, and do not offer sea shipping options at the moment.
Inbound shipping
- We focus on outbound shipments from Singapore and do not offer import shipping.
Shipments to PO boxes
- We generally do not deliver to PO boxes.
- Countries have different regulations on delivery to PO boxes, so if you wish to further enquire on the possibility of shipping to a PO box, you may send us the full shipping address and we will check for you!
Cold chain shipments
- We do not offer cold chain shipments or cold packaging services at the moment.
- We are therefore unable to ship and store items according to your temperature requirements/storage instructions.
- That said, it typically takes 2-5 working days for your item to arrive at its destination (excluding customs delay), so if this timeline works for you (and your item), JustShip will be able to ship for you!
Updated on: 16/06/2025
Thank you!