Can I reschedule/cancel my pick-up?
Yes, you can reschedule your pick-up any time before your scheduled pick-up date.
⚠️ Kindly note that there are fees associated for same day rescheduling or cancellation of pick ups.
Same-day rescheduling/Cancellation: $8
Failed/Unsuccessful Pick-Up¹ : $12.50
This policy is in place to control our operation cost for each shipment order, allowing our shippers to benefit from affordable international shipping services.
We understand the importance of convenient pick-up services for our shippers, and we absorb the cost of pick-ups to provide a hassle-free experience.
¹ driver has made an attempt to collect the items
⚠️ Kindly note that there are fees associated for same day rescheduling or cancellation of pick ups.
Same-day rescheduling/Cancellation: $8
Failed/Unsuccessful Pick-Up¹ : $12.50
This policy is in place to control our operation cost for each shipment order, allowing our shippers to benefit from affordable international shipping services.
We understand the importance of convenient pick-up services for our shippers, and we absorb the cost of pick-ups to provide a hassle-free experience.
¹ driver has made an attempt to collect the items
Updated on: 30/11/2023
Thank you!