Unlock More with JustShip

More Choices: Unlike other couriers, we don't impose blanket bans on food, liquids, supplements, or electronics.

Premium Service, Affordable Price: Enjoy VIP shipping without the VIP price tag.

Your Responsibility: With greater freedom comes the need to know what you can and can't ship internationally.

Read on for the specific dos and don'ts of shipping with us.

Food 🥫

Yes you can ship non-perishable food items overseas! However, every country has different restrictions and prohibitions on what type of food items are allowed. Based on our shipping experience, we do not accept any items containing traces of meat or other high-risk perishables, as they are likely to be rejected by customs.

Check out our guide on shipping food overseas for more information!

Meat Products
Based on our shipping experience, most if not all meat items are almost impossible to ship without a permit. To save our shippers from turmoil during their shipping - we do not accept shipments containing traces of meat.

For more information, you may read our article on shipping meat overseas.

Seasonal Goodies:
We’ve helped many customers ship festive treats like these:
Chinese New Year goodies 🧧🍊 (e.g. pineapple tarts, love letters)
Mooncake Festival Goodies 🥮🏮

🚫 Prohibited
Spain & Belgium does not allow the import of food shipments.
Germany prohibits non perishable food items (including food items containing dairy & cheese)

⚠️ Restricted
United States have strict regulations on food shipments - may require prior notice to be filed.

Cosmetics💄

Shipping cosmetics internationally can be tricky due to country-specific restrictions and regulations. Some countries require import licenses or documentation, while others outright prohibit certain items. Customs may also request additional details such as product ingredients or manufacturer information.

🚫 Prohibited
Spain does not allow the import of medical devices, hair products, cosmetics, contact lenses, hygiene products, hand sanitizers, or prescription glasses.

⚠️ Restricted
Malaysia requires an import license and limits toiletries to a one-month supply.
USA may request supporting documents for contact lens shipments, such as manufacturer details, prescription, and recipient identification (CBP Form 5106).
Vietnam has customs restrictions, but outcomes vary.

Liquids

Shipping liquids overseas can be complicated, especially since different countries have different regulations and requirements.

🥤 Consumable liquids (honey, water, juices, etc.) are generally safe to ship with us, as they are accepted as non-hazardous. Please note Individuals (consumers) are typically not allowed to ship alcohol, therefore we do not accept alcohol shipments.

🧼 Slightly risky liquids (e.g. shower gel, soap, cleaning products, essential oils, etc.) are relatively safe to ship in small quantities (ballpark of 1-5 bottles, ~100ml each). If you are shipping liquids that contain alcohol, or you are planning to ship these liquids in bulk, you will have to send us the Material Safety Data Sheet (MSDS) for your item, for us to check if it is a Dangerous Good.

☣️ Risky liquids (e.g. hair dye, paint, acetone, aerosol sprays, nail polish, perfumes) are likely to be dangerous goods require special processes and will incur a surcharge upwards of $330, and is generally not worth the money for most consumer use cases.

⚠️ Restricted
Malaysia restricts shipments of toiletries (eg. Shampoos) beyond a one-month supply.

Note: When shipping liquids, it is also important to pack it well to prevent leakage. For more information, do visit our guide on packing and shipping liquids.

Supplements and Medicines 💊

Shipping medications and supplements internationally can be challenging due to various regulations and restrictions. In most countries, an import permit, customs approval, or a valid prescription is required. Customs authorities may also request a letter explaining the reason for import and detailed information about the medication's ingredients.

🚫 Prohibited
While we have successfully shipped medications on numerous occasions, it's important to note that certain countries have rejected medication imports based on our experience. These countries include:
United States
Spain
Hong Kong
Malaysia

Electronics 📱💻

Most electronics are safe to ship with us, such as phones, earphones, desktops, and most laptops.

Those containing larger lithium batteries such as some gamer laptops might be categorised as dangerous goods case they will require added paperwork and significant add-on charges, upwards of $230, to ship.

🚫 Prohibited
Used electronic devices (e.g. laptops) is prohibited to ship to Indonesia and Vietnam.

⚠️ Restricted
Shipping Electronics to Malaysia will likely require a SIRIM permit.

Important Disclaimer

The information we share — including what's allowed or restricted in various countries — is based on our past shipping experience, online resources, and independent research by our team. We do our best to keep this guidance accurate and up to date so that we can provide clarity and support for our shippers.

However, we are not licensed customs brokers, and customs regulations are constantly evolving. This means we may not have full visibility into every country's latest import rules or enforcement practices. The information we provide should be viewed as general guidance only and not taken as prescriptive or official customs advice.

We strongly encourage all shippers to do their own due diligence — especially if your item is high-risk, high-value, or falls into a grey area. When in doubt, please reach out to the destination country’s customs authority directly to confirm whether your item is allowed.

For your own checks, you may refer to these helpful resources:

📦 FedEx: International Prohibited & Restricted Items List
📦 UPS: Country-Specific Import/Export Regulations


JustShip is not liable for any rejected or returned shipments, and any return costs, penalties, or losses will be fully borne by the shipper.

Updated on: 30/05/2025