Articles on: ⛑ Insurance

How do I ensure I am eligible for a damage claim (if any)?

To be eligible for a damage claim:

Opt for insurance when making your shipment order.

If you decide to pack your items on your own:
Ensure that your package is sufficiently packed for transit.
Take and keep photos of how your items were packed before transit (internal & external).

Submit the compulsory damage claim form within 7 days of the delivery date of your shipment.

Updated on: 15/03/2024

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