Why was I asked to make a top up for my packed shipment order?
Please note that the final shipping cost will be determined after the packing process. We understand the importance of transparency, and we want to ensure that you're well-informed about the entire process.
To make your experience smoother and more predictable:
When requesting a quote or filling out the shipment form, kindly consider including a buffer for packing materials.
For customers who have generously declared larger measurements for their parcel, rest assured that you will be refunded for the excess amount paid.
This refund policy applies to all orders with a refund amount above $2.00.
To make your experience smoother and more predictable:
When requesting a quote or filling out the shipment form, kindly consider including a buffer for packing materials.
For customers who have generously declared larger measurements for their parcel, rest assured that you will be refunded for the excess amount paid.
This refund policy applies to all orders with a refund amount above $2.00.
Updated on: 25/01/2024
Thank you!