Operating Hours

We operate on different schedules depending on the service, so please take note of the details below:

📞 Office Hours

Monday – Friday: 9:00 AM – 6:00 PM

(Closed on public holidays)

🍽️ Lunch break: 11:30 AM – 1:30 PM

📦 Pick-up Hours

Monday – Friday: 8:45 AM – 6:45 PM

Saturday: 8:45 AM – 4:30 PM

We provide doorstep pickup on weekdays and Saturdays, islandwide.

If you won’t be home during the pickup, kindly leave the item in a safe and accessible spot (e.g. by your door or with a neighbour) for the courier to collect.

⚠️ Important Note: Our office is closed on Saturdays, so while pickup services remain available, we will not be able to respond to customer inquiries in real time.
If you have any questions or require special arrangements, please contact us before Friday, 4:00 PM, so we can assist you or inform our courier accordingly.

If you won’t be home during the pickup, kindly leave the item in a safe and accessible spot (e.g. by your door or with a neighbour) for the courier to collect.

🚗 Drop-off Hours (By Appointment Only)

To drop off parcels at our warehouse, please fill in our shipment form and book a slot.

Monday, Tuesday, Thursday, Friday: 9:30 AM – 4:30 PM

Wednesday: 1:30 PM – 4:30 PM

(Closed on public holidays)

❗️We do not accept walk-ins. Please do not visit without a confirmed Shipment ID and drop-off appointment.

📍Drop-off location:

18 Howard Road, Novelty Bizcentre #07-02, Singapore 369585

Updated on: 24/07/2025