Articles on: 🙅 Delays & Rejections

My package is delayed! What do I do?

If you find no specific instructions in the parcel tracking details, your shipment may smoothly proceed without further action needed. Our suggestion is to patiently await potential guidance from Customs, unless the delay persists for another 3 days.

What You Can Do:
Feel free to reach out to FedEx at 18007432626 (press 2 and 0 to speak to a customer service officer) with your tracking number to inquire about any available information on the shipment.

Sometimes, they already have guidance on your shipment and the information is still making its way to shippers through the communication network.

Should you need assistance with any required paperwork, don't hesitate to contact us, and we'll be happy to help!

Updated on: 25/01/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!