How is Standard Shipping different from Express?
Refer to the table below for the comparison of both services:
When will my package be shipped out?
Noted to all: JustShip is able to pick up your parcel any day before the ship out day and will store until the ship out day.
| Description | Express Shipping | Standard Shipping (currently only available to e-commerce partners) |
|---|---|---|
| Shiptime (air) | 2-5 working days excluding delays | ~15 working days excluding delays |
| Optional Add-on Services | Packing services, Insurance Coverage, Prepayment of Duties & Taxes by Sender | Not available at the moment |
| Tracking | End to end tracking available | US: Provided on the date we ship out your parcel from our warehouse in SG, and activated from our warehouse in the destination country to the recipient's doorstep. UK: Provided when your parcel reaches our warehouse in the destination country |
| Customer Support | Available via Email at hello@justship.sg and WhatsApp at +6591187971 | Available for packages with delays exceeding 20 days or delivered but not received by the recipient. |
When will my package be shipped out?
| US | UK | |
|---|---|---|
| Ship Out Day | Typically every Monday and Thursday | Every Wednesday |
| Last Order Submission (Pick Ups) | Saturday/Wednesday before ship date, 5PM | Monday before ship date, 5PM |
| Last Order Submission (Drop Offs) | Day of ship date, 12PM | Day of ship date, 12PM |
Noted to all: JustShip is able to pick up your parcel any day before the ship out day and will store until the ship out day.
Updated on: 23/09/2024
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