> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.justship.sg/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Common E-Commerce Add-Ons

At JustShip, we understand that e-commerce customers have unique shipping needs. While our current form keeps simplicity in mind, we're developing a more comprehensive platform for advanced shippers.

Here are some popular add-ons we're already working to include in the shipment form, and how you can use these add-ons in the interim:

* **HS Code, Tax Number, or EORI Number** - Include these identifiers in the 'Remarks' section, e.g., "HS Code: 2345".
* **Recipient Address Change** - Should you need to change the recipient's address after creating your shipment, message our customer service on WhatsApp. This is a simple change with no fee if you tell us while the shipment is still with us. However, if this is done after we've passed your shipment to our shipping partners, a $17 top-up is required. Please note that in such cases, we can't guarantee the success of the address change.
 
If you don’t see what you need above, here’s what you can do:

* **Current Shipments** - Specify any additional requirements in the 'Remarks' column when you arrange shipping. We'll manually adjust your shipment on the backend to accommodate your needs.
* **Future Service** - Use our [feedback form](https://form.jotform.com/231659109441052) to suggest new features for our shipment form. This aids our ongoing development and ensures we create a platform that meets your specific needs.