Articles on: đź“Š My Order & Dashboard

Can I get an invoice or receipt for my order?

Yes you may!
Follow the steps below to download the e-invoice/receipt.

After signing in to your JustShip Account:

Click “Dashboard” (next to "Ship now" button)

Click on the order you would like the e-invoice/receipt of.

Click on “View Invoice/Receipt” to view or download.

Kindly note the following

View Receipt: This option will be available when the full payment for your order has been successfully made. You can click on "View Receipt" to access the receipt for your completed payment.
View Invoice: This option will be visible if there are pending payments, such as top-ups or outstanding balances. By selecting "View Invoice," you can access the invoice associated with the pending payment.

Feel free to reach out to us via WhatsApp if you require any assistance!

Updated on: 26/01/2024

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