All about our Packing Services 📦

JustShip offers not just packing, but packing solutions tailored to your needs.

Once you have opted for our packing services, our professional team will assess and pack your items in the most suitable packaging that protects your items and reduces any movement for a safe transit. The types of packaging we offer includes polymailers, envelopes, standard sized carton boxs, customized carton boxs, crates, etc.

1. What Packing Services do you offer?

We have extensive experience in packing a wide range of items — including electronics, desktops, computers, monitors, small appliances, gifts, toys, books and personal items. Our team ensures each item is packed securely to withstand international transit.

Once you have opted for our packing services, we will assess and pack your items in a suitable packaging (eg. polymailer, envelope, standard sized carton box, customized carton box, crate). We will also ensure that the volumetric weight is kept to a minimum so you save on shipping costs.

2. Where is packing done?

All packing will be done at our warehouse. We do not offer on site assessment or packing at your address at the moment.

3. How do you charge for packing?

Packing starts from SGD 5.50, and will depend on your item’s specific needs. Packing cost usually varies according to the size (measurements) and fragility of your items.

4. How do you ensure fragile items are safe?

Your valuables are precious, so we treat them with the utmost care. Fragile Packing services are customised to the specific needs of your shipment.

For delicate items that needs fragile packing, we will use a combination of thick bubble wrap, foam padding, double-boxing, and void-fill to cushion and protect your shipment during transit. 📦✨ Each fragile item is packed based on its unique shape and sensitivity to ensure maximum protection.

For very large or complex shaped items and fragile items like paintings, glassware, electronics, machineries and more, WhatsApp us directly at 91187971 for a quote.

5. Can I opt for packing services without shipping?

We only offer packing services exclusively to our shippers at the moment.

6. Can I purchase packing supplies / boxes from you?

Unfortunately, our packing materials are not available for sale. If you don’t have your own packing materials, we recommend opting for our packing service instead.

Just pass your items to us in a bag — we’ll pack them securely at our warehouse using all the necessary materials. Our team ensures your shipment is packed compactly to help you save on shipping costs.

7. Will you help to pack or seal up my parcel during pick-up?

While our couriers won't pack or seal your parcels during pick-up, rest assured, your items are in safe hands. Our well-trained drivers 🚚 guarantee a swift and secure transfer from your doorstep to our warehouse.

Preparing for your Pick-up

If you're shipping a large number of miscellaneous items and have engaged our packing services, we recommend placing your items in disposable bags for easy handling by our driver.
For shipments with multiple small, fragile items that lack external protection, such as shipping 24 wine glasses as is, we recommend reaching out to us via WhatsApp with images of your items.
Our customer service team can then assess your shipment and make special arrangements if needed.
This could include preparing protective material for the courier to pad your items with before placing them into a box.

What happens after Pick-Up

Once your items reach our warehouse, they are in the hands of our experienced packing team, equipped with advanced packing technology 📦🔧.
This combination of expertise and technology ensures your parcels are packed and sealed according to international shipping standards.
This efficient process not only guarantees the safety of your items but also allows us to pass on cost savings to you 💰.

8. What about adjustments to shipment costs after packing?

We believe in fair pricing. The final shipping cost is determined after packing, considering changes in package size. This includes over-declaring of measurements, where we refund the excess paid in 1- 3 weeks. No hidden fees, no surprises.

9. Can I cancel if the final cost exceeds my budget?

Yes, orders can be cancelled as long as the shipment has not yet been dispatched from our warehouse.

Customers will receive a full refund for the shipping cost, excluding any charges incurred for pick-up, packing services and return delivery, should these services have been provided.
Please note that cancellations after the package has been shipped are subject to approval and may incur additional charges.

Let us know as early as possible if you need to make changes—we’re here to help!

Need more help? Feel free to contact us via WhatsApp, and we'll be there for you.

Updated on: 08/07/2025

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